Showing posts with label Online Colleges Tips. Show all posts
Showing posts with label Online Colleges Tips. Show all posts

Online Colleges That Accept Financial Aid


[theme music] president barack obama:when we study together, and we learn together,we work together, and we prosper together. ms. kimberly williams: goodmorning, and good evening, to all our viewers joiningus from around the world. i'm kim williams, and i workin the bureau of education and cultural affairs at theu.s. department of state

here in washington, dc. my job is to help people fromall around the world come to the united states to study. i'm excited to be participatingin this webchat with you today, and to talk about howinternational students can finance their studiesin the united states. we have with us someexperts from a few different educational institutions to helpanswer your questions about how you can pay for your studies.

first off, i would like tointroduce joan zanders, who has almost three decades ofexperience in financial aid. she's currently the directorof financial aid at northern virginia community college. she has a lot ofadvice to share, and can talk about communitycolleges and how they can make college affordable for studentswho might not otherwise be able to pursue highereducation in the u.s. sitting next to heris jennifer jocelyn,

director of george washingtonuniversity's colonial central. colonial central is astudent services center at george washington to helpstudents and their families navigate the university'sfinancial aid, billing, and registration procedures. i also want to welcome avery special group joining us from ulaanbaatar in mongolia. thank you so much forparticipating today. we will be coming back toyou throughout the program

for your questions. i know there are otherviewing groups gathered-- at u.s. embassies, americanspaces, and other places as well. please send in your picturesand we will show them during the program. lastly, if you havequestions that you would like joan orjennifer to address, please ask them in the chatspace next to the video player,

or on twitter using thehashtag #studyintheusa. we'll try to answer asmany of your questions about financing yourstudies as possible. and we also provideanswers and links to resources in the chat space. there's also a visaexpert our chat space today to help answer any visarelated questions you may have. so, i'm going to startthe conversation off with a question.

when we talk aboutcost of setting, what are the variouscomponents to that cost for undergraduateand graduate degrees? director joan zanders:thank you, kim. and greetings, everyone. each college starts bybuilding a cost of attendance budget for students, and thecosts are generally averages. and depending onyour spending habits, you may spend well more thanthat, or less than that.

but the components of thatcost of attendance budget are average cost fortuition and fees, and most collegesare going to look at the average number ofcredits taken by their full time students, which wouldbe 12 or more credits. in addition tothose costs, there are also books and supplies,transportation, room and board, and personalmiscellaneous expenses. most budgets are calculatedon a nine-month basis,

and then there'sa separate budget if the student is planningto attend a summer session. keep in mind,those are averages, and most of the time, thosecost of attendance budgets are going to be initially forresident students within state tuition, if it happens tobe a public institution. so you have to look atwhat the difference in cost is for students who arenon-resident students, and make sure you havethat right budget.

ms. williams: great, thank you. let's a few questionsfrom our online viewing group in mongolia. mongolia, do you havea question for experts about financing your studies? zoyanga: hi, nice to meet you. my name is zoyanga. i'm very happy to be hereand get some advices. last year, i completedmy bachelor's degree,

and i want to continue myeducation to the next level. and my questionhere is that what are my chances to be fullyfunded for a graduate level? thank you. ms. williams: a verypopular question. so i believe thequestion is, you would like to pursuea graduate degree, and what is thepossibility of you getting full funding for this pursuit?

director jennifer jocelyn:thank you for your question. greetings, everyonefrom mongolia. that is a great question. graduate funding canbe varied by school. so it really depends on whatthe school has in funding. i think your best betfrom a graduate level is to first to identifywhich program at which school institution thatyou're interested in. and i would actuallysuggest reaching out

to the faculty to talkwith them about what sort of fundingopportunities are available throughthat department. again, it does varyfrom school to school, but that is a great first step. i think you also want to thinkabout, if you're possibly looking to get loans orthings of that nature, i think you may alsowant to consider private loans throughpotentially a u.s.

bank, or another lender. and maybe if you dohave someone in the u.s. who can co-sign foryou for that loan, that's another option ifyou're unable to find or locate any funding opportunities thatwould be in the form of grants. director zanders:i would also add to that even thoughwe would love to be able to fund everysingle student, full time and the full cost,we don't even do

that for most ofthe students who are within the united states. the funding is justnot that plentiful. there are opportunities,and especially if you are strong ina particular field, and there might be anassistantship with a professor, or research assistants,something of that nature. but it isn't verycommon that someone is fully funded for all costs.

ms. williams: greatquestion, mongolia. do you have anotherquestion for us? boina: hello. my name is boina. and i graduated asa dentist last year. and first of all, i want tothank you for all the people who are organizingthis event, and also thank you for all of youjust giving us an opportunity to ask questions.

so my question is, iwant to study my master's degree in the unitedstates, and how can i get the scholarshipsand grants and can you give me the informations? ms. williams: ok,so specifically about grants and scholarshipsfor graduate study in the u.s. director jocelyn: i thinkwe can sort of reiterate that previous questionthat was just asked. again, as joan hasmentioned, there

are not a lot of fullyfunded opportunities. however, again, i thinkyou would definitely want to reach out tothe department you're interested in. and you said you werestudying dentistry. i would certainly contactschools and ask questions, and just see whattype of opportunities they have through the school. and again, as assistantshipsand research assistantships,

i think you may be surprised bywhat opportunities are there. and again, i thinkyou really just need to get out there andresearch and contact different departmentsto get more information. director zanders: therealso is a possibility, depending on yourvisa status, of aid that would be throughthe federal government in the united states. and for most ofyou, i'm guessing

we're talking f1 status,which would be student visas. but if someone happens to haveany type of permanent resident visa in the unitedstates, you might be eligible for federal funding,or even some state funding with different collegesin the united states. but if you are on anf1 visa, or a j visa, normally then you would beresearching each college to see what kindof assistantships and institutional grantsmight be available.

ms. williams: ok, great. all right, let's get backto some more questions from our online viewers. many of our viewers, likemohammed sami from egypt, are asking aboutwhat sort of funding is available for graduatestudies in the u.s. what sort of post-graduateoptions are there for funding? director zanders: iwould say one thing that we haven'ttalked about yet,

is for each student to go tothe website of the colleges that they're considering, andlook to see what's out there. again, as jenniferhas reiterated, there are opportunities forgraduate studies in the united states, and evenpostgraduate studies. but you're going tohave to do some work to get to thoseanswers, and primarily with each institution,and with the departments within that institution,to see what opportunities

might be there for you. director jocelyn: and toadd to that i would say, there are a lot of--if you have to apply for those typesof opportunities, i'd be very consciousof the deadline for those applications. and they can be 12to 18 months out. so i think if you'rethinking about trying to find those typeof opportunities,

you have to startvery soon if you're planning to come and try tocome to the united states in the next 12 to 18 months. director zanders: andreally do the work. do the homework,do the research, and try to findthose opportunities. ms. williams: aviewing group in china wants to know, whatis the difference between financialaid and scholarships?

director zanders: financial aidcan be grants, scholarships, loans, work-study--anything that contributes toward the cost of education isconsidered to be financial aid. normally when we talk aboutfinancial aid in the united states, we're referring tofederal aid and state aid. but then all of thoseoutside resources-- sometimes businesses offer grants,a number of scholarships are available, everysingle institution has scholarships available.

you could also researchthose on websites to see what might beavailable for you. but anything that contributestoward the cost of education is considered tobe financial aid. scholarships are normallyfor specific reasons, for specific characteristics. they may be byprivate donors, they may be from theinstitution itself. scholarships canbe for merit, they

can be for specific skills. maybe you're strong inmath, or strong in music. or we have a donorwho might want you to be from aparticular country, and they mightfund on that basis. but it could be merit,it could be need-based. and if need is required,then the very premise of an internationalstudent is that you're coming with your own funding.

so for you to show need mightbe a little bit challenging. ms. williams: great. later from tunisia writesthat he needs a budget to complete his studies inthe u.s. and onar from turkey writes that he had to leavehis study program in the u.s. because he could notsupport his studies. what advice would yougive to them and others about financialplanning and budgeting for studying in the usa?

director jocelyn: i can goahead and take that one. i'll try and take that one. that is an excellent question. as joan had alreadytalked about, the cost of attendance-- comingto the united states to study can be a very costly venture. and part of theprocess of thinking about coming to theunited states to study is that financialplanning piece.

it is an investment. so if you are an undergraduate,or you're a graduate student, you really need to bethinking about this as an investmentfor several years. so you're investing in anoutcome which is that degree. i would definitely considerlooking at different budgeting tools. as joan had mentioned,the cost of attendance does include unbilledexpenses, such as

those personal miscellaneousexpenses, books and supplies-- those types of costs arenot on your student account. and so you need to considerhaving funding for those. and so i would say, learn how totrack your expenses each week. start with what doyou spend on food? or what do you spend onyour rent each month? to help you start to see howyour money is being spent, so that you cansee whether you're overspending andunderspending, and then you

can make adjustments. and i would suggest lookingat such tools-- there's a great one called mint. you can go to mint.com. and that's one that's verypopular with our students these days, to help them managetheir money while they're here in the states. director zanders:and always plan for unexpected expenses,because they're going to happen.

and as jennifer said, personalmiscellaneous expenses can be huge or small dependingon your spending habits. and the costs of attendancedon't necessarily allow you to live ina luxurious lifestyle. so plan beyond what thatcost of attendance budget is set up by thecollege, because those are minimal expenses. we use a low nine-month cost ofattendance budget for our area. washington, dc isa wonderful area

to live in-- so many,many opportunities. it's also a little moreexpensive than some other areas of the country. the midwest is lessexpensive, the southeast is less expensive. some areas within individualstates are less expensive. but you also have to considerwhat is the program of study that you're planning totake, and then is the area an area where you can becomfortable, and learn

from the area as well? director jocelyn: and to justadd one more note on that, i think it'simportant to remember that the costdoesn't necessarily mean it's better quality. the higher cost doesn'tmean better quality. so i think whenyou're really thinking about planning financially, lookat the best program for you. and it may be at apublic institution,

versus a private institution. and that can help youmanage the overall long term cost of your degree. director zanders: asjennifer mentioned, i come from a community college. and community colleges aretypically far less expensive than other institutions. and with northern virginiacommunity college, students have guaranteedadmissions agreements

to the four-year schoolsif they complete at nova, as we call ourselves, with acertain grade point average. so you can move fromthe community college to the public institution,or to a private institution, having saved a whole lot ofmoney in those first two years. and that can helptremendously as well. ms. williams: one of ouronline viewers in china asked, caninternational students apply for financialaid using fafsa,

and can you explainexactly what fafsa is? director zanders: weuse a lot of acronyms fafsa-- the letters standfor free application for federal student aid. as i mentioned earlier, if youhappen to have a certain visa type that would give youpermanent resident status, or a protectedstatus, then you may be eligible to applyusing the fafsa. but typically, a student hasto be either a u.s. citizen,

or a permanent residentnoncitizen in order to use the fafsa. anybody can fillit out-- it doesn't mean you're going tohave any eligibility. and normally you have to havethat social security number, and you have to have somesort of citizenship status that is in a permanentbasis in order to get financial aidfor using the fafsa. ms. williams: our viewinggroup, an irc in algiers,

an online viewer,tomic, asked, is it possible to studyand work in the u.s.? will a studenthave time for both? director zanders: again, ithink it depends on the student. there are some students thatare better if they work, because then theirtime is at a premium, and they use their time wisely. there are other students thati would not advise to work, because they need everymoment for studying

and for class time. typically, statistics showus that if a student works fewer than 14 to20 hours a week, they're going to persistat a higher rate. it is possible towork and go to school, and most of our students do. there are jobs available oncampus for many students-- not every student. and the last i knew,international students were not

allowed to work off-campusuntil they'd been in the states for a year, and thenthey had to work in areas that were supportingof their program of study. but there couldbe jobs on campus. we have an internationalwork-study fund that we used to helpstudents who might be in some sort of crisis. like a few years ago,with arab spring, we had students who couldn't getmoney out of their countries.

so we set up a fundto hopefully help with some of that crisis time. we also have somework-study that is not based on federal guidelines. other campuses mightbe the same thing. and working on campushelps tremendously, because thesupervisors on campus are not going to requireyou to work when you're supposed to be in class time.

that would be theideal, i think, if a student canfind a job on campus. director jocelyn: and, justto clarify, as you said, based on gw, it sounds likestudents on f1 visas may work. if you are goingto be in the states on a different typeof visa, i would speak with your internationalservices office at the school that you're interested in,just to ensure that if you're interested in working,that you would actually

be eligible to work. and also based onthat, you would be eligible to work upto 20 hours per week while classes arein session, and then 40 hours per week duringofficial class breaks. again, if you're interested inworking while you're studying. director zanders:but again, there are not always going to bejobs available for everyone. so it's importantfor you get out

there, apply for those jobs. if you're on anassistantship, that is a job. you're working forthe college, you're working for a professoron a particular project, or with a particular class,and that becomes your job. some of our viewers areasking about financial aid for specific fields. in particular, they'reasking about financial aid for medical studies and tourism.

director zanders: as i'dmentioned previously, there are a lot ofscholarships out there for a variety of fields. again, you're going tohave to do the research, check the websites, checkwith your departments when you're applyingto a college, and see what's out there. and the earlier youapply, the better. at nova, as an example, wehave two different rounds

of scholarship applications--one in the fall, and one in the spring. and they're fordifferent purposes. most of our scholarships in thefall are nursing scholarships, so those would befor medical fields. other colleges may havesimilar characteristics and similarscholarship searches. director jocelyn:yeah, i would also-- if you're lookingat medical studies,

i would again, firstfind those programs that you're most interested. at gw, for instance,our medical school has its own financialaid office that is different than the largerschools' financial aid office. so you're definitelygoing to want to see if your medicalschool of interest does have its own financialaid office that you can contact and ask questions of them.

director zanders: there aresome national websites as well, like-- director jocelyn: fastweb. director zanders:and i think we're going to show those websitesin a moment on the screen. but there are a number ofwebsites with scholarship searches available. and again, you haveto do your homework. you have to get out there andlook to see what's available.

and then apply, make sureyou meet the deadlines for each of those scholarships. and you have as good opportunityfor those as anyone else. you just have to do the work. ms. williams: great questions. please keep askingthem in our chat space, or on twitter using thehashtag #studyintheusa. let's go back to ourviewing group in mongolia for a few more questions.

makwala: hello. my name's makwala. i'm in my last yearof high school. and i'm interested inwhat kind of financial aid and scholarship are availablefor undergraduate students and program, especiallyin architecture field. ms. williams: ok. so you're askingabout financial aid in undergraduateprograms, especially

the architectural field. correct? ok, perfect. director zanders:ok, i think we've answered that in generalterms, but it's not much differentfor undergraduates than it is for graduatesfor f1 students. there may be scholarships,private grants available, institutional grants available.

but you need to get outthere, look at the websites, do those national searches,find out what type of aid is available at eachinstitution, what types of scholarships are available. and then make sure you haveapplied by those deadlines. if you have thatvisa status that would allow you to applyfor u.s. federal grants, or state grants, that wouldbe a whole different set of financial aid opportunities.

but i'm guessing mostof you, being f1 status, would need to look for privategrants and scholarships. director jocelyn:to add to that, looking into the internationalstudent scholarships area-- for instance, at gw,if you come there and you complete afull year of courses, you could then potentiallyapply for institutional grant assistance. as well as, i haveheard at many schools

there are grants forinternational students based on your performanceon act and sat scores. so if you're planningto take those to be admittedinto a u.s. school, they may in facthave an application for an international grantbased on your performance on those different tests. mongolia, do you haveanother question for us? shintur: yes.

hi guys. my name is shintur. and i want to study inusa in bachelor degree, and i'm interested in vocalist. so i heard that inart majors, it's really hard to get scholarship. so is it possible to getscholarship in vocalist? ms. williams: in what? i'm sorry, can you repeat thefield one more time, please?

shintur: vocalist. singer. ms. williams: oh, vocalist! wonderful. ok, great. ok, so you're lookingfor specific funding to help you in an undergraduatedegree as a vocalist. any advice? director zanders: there aremusic scholarships available.

again, depending onwhich institution you're planning toattend, there may be music scholarships available. normally, they wouldrequire an audition, and you would have to preparesome sort of tape, audition tape, for them initially. and then they maywant you to appear before they finalizethe scholarship, and do a performance.

but some schools do offerscholarships for music. and they may or maynot be need-based. they could bestrictly merit-based. is that true at gw? do you know whether youhave anything like that? director jocelyn:i know that there are different opportunities. i've seen students whohave pep band scholarships. i haven't seen anything at gwin particular for vocalists,

but that just may mean thati haven't seen that when i've been counseling our students. but again, as joanhas reiterated, i think reallydoing your research and your homework aboutwhat type of opportunities are available inthat music department at that specific school. or there are actuallymusic schools. so i would say, reallydo that research

and find one that you thinkmight be a good fit for you. ms. williams: a viewerasked, how do we narrow down our research for scholarships? director jocelyn:that's a big question. it always helps if you havean idea of where you're planning to attend, becausethose institutions have their own sets of scholarships. but just like at nova,we also advertise those national websites.

and if you're looking for aparticular type of scholarship, those search sites willhelp you narrow down what types of scholarships,and which scholarships might be available to you. again, it's doingyour research, knowing what it is you're lookingfor to start with, checking with thedifferent institutions, going to their websites,using the scholarship websites for those nationalsearch options,

and then justfollowing up with it. i always tell students, knowhow to write a good essay. and don't just think that weunderstand, because we don't. and the scholarshipcommittees that are viewing thoseapplications are going to look very criticallyat your essay question. and what have you doneoutside of just going to school as well? sometimes those factorsplay a big role in whether

or not receive a scholarship. ms. williams:that's a great point about the essay, becauseour next question asks, what are some usefultips for writing a good financialscholarship application? so is there anythingyou'd like to add to that? director jocelyn:i would say maybe, if you are going to beapplying for scholarships and they're askingspecific questions,

i would look to finda way to connect your personal uniqueexperience to whatever question they're asking. you want to show thatyou're a really good fit for that particularscholarship, and will do well if you are to receive it, wouldbe a suggestion i would have. ms. williams: our viewinggroup at utech lab athens ask, will financial aid cover bothtuition and living expenses? director zanders: the favoriteanswer in financial aid

is, it depends. and it really does depend onthe amount of the financial aid, and what it'sdesignated to cover. there are some scholarships,and some aid types, that are for tuition fees only. and then there are otherscholarships and aid types that aregentle enough, they can cover any of thecosts of education while you're attending school.

so again, it dependson the type of aid. ms. williams: alot of viewers are asking about financialaid for english. can you talk a little bitabout funding for studying english in the u.s.? director jocelyn: the firstquestion i would have is, is this an englishprogram to help you gain the requisitelevel of english speaking to attend a program?

when it comes toa non-degree, i'm not certain of fundingsources to assist you. however, there may bein-country opportunities to support english learning. so maybe before you evenattend a school in the u.s., you might want to look into whatyour local in-country resources are. have you heard of any fundingopportunities for english? director zanders: not forenglish as a second language.

i know there are some workforcedevelopment programs that may be a little less expensive. but most of thetime, if a student is applying for financialaid in the united states, they should bedegree-seeking students. if you're attending anenglish as a second language, or as we call them,esl class, prior to attending aprogram of study, it depends on the levelof english where

you're starting before you canbe considered program-placed in a regular program of study. if you're alsoprogram-placed, and just taking esl to improvewhat you already know, then there is possible funding. but if you're starting fromscratch with an english as a second languageprogram, i'm not aware of funding thatwould be available for that. again, as jennifersaid, there might

be something evenin your own country if there is encouragementto learn english, that could be available to you. ms. williams: one ofour online viewers asked, does financial aidcover online programs? director zanders: it canin the united states. i don't know that there wouldbe an online program that would be covered while you'reliving in your home country, taking an online program.

but in the united states,we do cover online classes. i think there are somerestrictions though-- are there not?-- on thenumber of online classes that an internationalstudent can take. director jocelyn: thereare online degree programs. but again, i'm notsure if there's funding forinternational students to complete thoseonline program. director zanders: andi do think-- check

with your embassy, orwith the individuals who are answering thequestions about visas, but i think there are somerestrictions on how many online credits you can takeand be considered an f1 student inthe united states. ms. williams: ranginafrom tajikistan is asking about financialaid for family members. what funding is availablefor students who might be bringing families with them?

director zanders:unfortunately, i'm not aware of anything that wouldbe available for the family. the cost of attendancecovers room and board, but it's designated as roomand board for the student. and because you'rerenting a place, you may be able toaccommodate family members with that same rent. but as far as feedingthe whole family, or providing transportationcosts or health costs,

or anything of thatnature for families, the only thing thatcould be a possibility is if a research institutionmaybe wants you badly enough that they're willing tofund more than just the cost for the student. but i'm not aware of anythingthat covers families. ms. williams: sholiain baku american center writes that technicaluniversities in the united states are expensive.

do universities helpsecure internships for international students,and how long will it take for a student to obtainhis or her intern employment? director jocelyn: as faras i know, i think-- again, this comes down to doing yourhomework before you come. i know this is soundinglike the same thing that we've been repeating,but it's really the truth. we're speaking in generalitiesabout schools here in the u.s., and i think it can bevery different from school

to school. so if you're very interestedin getting internships, i would definitely, again,reach out to those universities that you're interested in, seehow strong their internship programs are, so that you candetermine whether that would be a good fit foryou if you were admitted to that institution. director zanders: now,there's some graduate programs where an internship maybe available immediately,

if you're acceptedinto that program. but if you're in anundergraduate program, most of the schoolsthat i have worked with don't have internships untila little later in the program. they might be junior year,senior year, not starting with the freshman year. and because of that, then theinternship might be delayed. ms. williams: ok, we havea lot of viewers joining in from around the world, includingcentral and eastern europe.

our viewing group at theamerican center in baku asks, are there any specificscholarships for students from the post sovietunion countries? director zanders: i think thatwould be up to a private donor. i'm not aware of any that arespecific to post soviet union countries. but again, there couldbe a donor out there, or someone in thoseinternational searches, that is specifying a scholarshipfor students from post soviet

union countries. once again, do the research, dothe searches on the websites, and see what might be out there. director jocelyn: yeah ithink there's-- one thing to understand aboutuniversities here in the u.s., is most universities,if not all, have somethingcalled an endowment. and that helps us tofund, not only the school, but also studentsand scholarships.

and i have seen somevery interesting, different specific scholarshipsthat you wouldn't even imagine we would have. so if you are from a postsoviet union country, it's very possible thatsomeone from your area went to that particularschool, and happened to have had such a greatexperience that they created an endowed scholarship. so it really is worth askingthose type of questions

to see if your uniqueexperience, and your uniqueness in your ownapplication, matches you with something just like that. so it's worth askingthose questions. ms. williams: one of ouramerican corners in tajikistan asked, does toefl and gpa playa role in getting financial aid? director zanders: toeflscores are the scores that would help you knowwhat level of english, where you need to start with english.

and i'm guessing untilyou're in a program of study, the scholarshipswould be limited. gpa does play a rolefor most scholarships in the united states, ifthere's any merit attached to the scholarship at all. anything additional from gw? director jocelyn: no, i thinkgpa plays a big role, i think. when students are admittedto gw is when they are offered merit scholarships.

and so, the strongeracademic application you submit, there ishopefully more of a chance that you'll receive amerit scholarship that would in fact be-- for instance,at gw, it's for four years. maybe five depending uponthe length of your program. so, i would say do the best youcan to perform academically, and hopefully therewill be those type of opportunities at theschool you're interested in. director zanders: i wouldalso caution students to check

the length of a scholarship. if you receive ascholarship, there are some institutionsthat will give you a scholarship for one year. it may or may not be renewablefor the following years. so if you're countingon that scholarship to pay for all ofyour years, make sure you know what the termsof the scholarship are. find out whether you have tohave a certain grade point

average for it to continue. or find out if it is evenintended to continue more than that first year. that can make a bigdifference in whether or not you can afford to go to school. director jocelyn: true,and i have actually counseled a lot ofstudents who may not have been performingacademically once they are inschool, and then

risk losing the very importantscholarship that they have earned upon admission. so getting here is one thing,but performing when you're here is another. director zanders: absolutely. ms. williams: before wemove on to more questions, i want to give a shoutout to achyderabad, india, and american corners in tajikistan. does applications for financialaid affect acceptance rates?

director zanders: itdoesn't in our school, and it's not supposed to atany school, but i know it can. ms. williams: it can, buti think a lot of schools are what they callneed-blind upon admission, which means that they're notlooking at your level of need. now, this dependsalso on whether you're applying for additional fundingif you are a u.s. citizen or a permanent resident. but i have seen thatat different schools,

they have different policies. director zanders: there also isa limit on the amount of money that each institutionhas to spend. there are some of thehigher cost colleges that have huge foundations,and they may have more available funding. but most schoolshave a limit on what they can spend fromtheir foundations, and from theirinstitutional sources.

so it could be that afterso many financial aid students apply, they just don'thave any additional funding. it may not limit youracceptance to the institution, but it might mean that youare going to be required to pay that additional cost. ms. williams: we have anotherquestion in from baku american center, asking, will astudent have to pay taxes? director jocelyn: that's aninteresting question, actually. i know that at gw, we do havea tax group that does work

with international students. i believe that if you areemployed by the institution, that you may have to pay taxes. but i believe if you aregoing to be coming and being employed, i would certainlyinquire with your school if you will have topay taxes on that. i'm not sure if you're payingtaxes on any scholarships, or merit that youmight be taking. you may.

director zanders: you can. if you are receivingmore grant funding, gift aid, than your tuition,fees, books and supplies, than any amount overthat could be taxable. and then you add that toany employment earnings, and it's possible that youwill have file a tax return. however, as a student, ithink it's somewhat rare that even after youfile the tax return, you're really having to paymuch out of pocket to cover

those taxes. if there was any withholdingat all on your earnings, then most of thetime, you might be getting money back instead ofhaving to pay additional taxes. if you're having topay taxes, you've done extremely well withthe scholarships and grants. from botswana askedabout financial aid for international studentswith disabilities. director zanders: again,that's one of those

that there may be scholarshipsand grants out there specific to studentswith disabilities. there may be someinstitutions that have a pool of funds forthat particular category. to my knowledge,there's nothing that says any studentwith a disability can apply for thisparticular scholarship. in the united states,we have something that's called vocationalrehabilitation,

but i believe that would belimited to u.s. citizens, or eligible noncitizens. and otherwise, you wouldjust have to do the research and see what might be out there,either from the institution, or from the scholarshipsearch service. director jocelyn:it may actually be worth-- a lot of schoolsnow have, for instance at gw we have disabilitysupport services. so it may be-- notonly if you want

to learn about how you canbe supported when you're at that particular institution. just from a physical,emotional type of standpoint, they may actuallybe able to help you learn more about any fundingopportunities through that. so i would definitelylook at the school to see if they have a disabilitysupport services department. director zanders: ithink there are also some organizationsin the united states

that would assist studentswith specific disabilities. i know that there is anassociation for the blind that assists with some funding. but i would, as jennifer said,go to your disability services office at the particularschool, and they may have more informationon that particular subject. ms. williams: let's go back toour viewing group in mongolia student: hi, can tell aboutresources and websites about scholarship?

ms. williams: ok,just so i'm clear, you're asking aboutresources for scholarships? student: yeah. resources and websitesabout scholarships. ms. williams: oh, andwebsites about scholarships. director zanders: did wehave that slide available? are you going toshow that later? we have a slide,i know that we're going to put up, thatwould give you all

of those different websites. there's one calledwww.finaid.org. there's one calledwww.fastweb.com, and another that'scollegeboard.org. and those all have a multitudeof scholarships on them that students cansearch, and find particular criteriathat might apply to you and your program of study. ms. williams: and we can makesure those links are also

available in the web chat. thank you for your question. student: hello, ladies. could you explainthe options for those who have u.s. passportsor green cards? ms. williams: ok, so make surei understand the question. to explain aboutfinancial aid for those who already have a green card? is that correct?

director zanders:yes, i can do that. if you have a green card, orpermanent resident status, you are eligible to fill outthe free application for federal student aid. and that could thenpotentially qualify you for any of the different federalaid programs-- and sometimes the state programs,depending on the state. fill out the free applicationfor federal student aid. if you're planning to attendcollege in the fall of 2016,

you can fill out that freeapplication for federal student aid now, and the earlieryou do it, the better. if you file a taxreturn in your country, make sure you have completedyour tax return first. and then use that informationto fill out the free application i want to warnstudents a little bit about a change that's comingfor the fall of 2017- 2018. usually, studentsup until this year can start filling outthe fafsa as of january 1

for the following fall. starting for thefall of 2017- 2018, students can beginfilling out that free application for federal studentaid, or fafsa, on october 1, 2016. and you'll be using the same taxyear information, which would be 2015 tax return information. keep that in mind,because that's a change that's going to beoccurring during this year.

but if you are applyingfor this coming fall, fill out that freeapplication right away. get all of your applicationfor admission information in, so that the school canoffer you an award package. ms. williams: all right, let'sget back to some more questions do my sat scores and gpa helpin receiving financial aid? director jocelyn: i think ihad alluded to that earlier. depending upon theschool that you apply to, they may havescholarships, depending

on how you perform, bothacademically from a gpa standpoint, and/or how youperform on an sat or act test. so it really dependsfrom school to school, but there are possibleopportunities out there based on your academic performance. ms. williams: ok, we havea question from pakistan. do summer enrichment programs,like pre-collegiate programs at universities, help duringthe admission process? and can i getfinancial aid for this?

director zanders: iwould say that's some of the pre-admissionsprograms may give the institutionan opportunity to get to know the student. and in thoseinstances, it might be helpful in receivingsome type of assistance. but you're likely notgoing to know that prior to coming to the institution. and as far asgetting financial aid

for a pre-summer program,unless that program is part of a program of study,it might be a rare opportunity if there would beanything available to assist with that funding. normally there's morelike orientation programs, or there may besomething in there for esl, or if there's anydevelopmental studies needed. that might be part ofthat pre-admission summer. and in those instances,i would most likely

say there's not going to befinancial aid available to fund them. director jocelyn: ok, so anotherquestion from tajikistan asks, is it possible to takedistance education for free from u.s. universitiesin order to get a degree? director zanders: there aremoocs, what we call moocs out there thatare open programs, but they don't necessarilylead to a degree. they just lead togaining the knowledge.

online educationis generally going to cost you as much astaking in-seat classes, with the exception thatyou can stay at home and take the classes. as we mentionedbefore, i think there is a limit on thenumber of online courses that a student can take,if they are an f1 student and maintain an f1 statuswithin the united states. online's always goingto be available,

but i don't think it'sgoing to be for free. are you aware thatare free of charge? director jocelyn: no, buti think moocs are actually a great way to see whatan online course might feel like and look like,and see how you do in that. a lot of really prestigiousuniversities here and in the states aredoing those moocs. so it's worth checking them out,just for-- more informational, i think, than anything.

director zanders: and thereare opportunities occasionally to use priorlearning assessments to gain some college credits,depending on the institution. but you'd have to go through atesting process, or a portfolio process, and therewould still be a charge to get those credits,even for prior learning. and if you took the moocs, youmight have the prior learning, but there still would be acost to getting the college credit for it.

ms. williams: sholiafrom baku asks, why education or somecourses in the united states are more expensive than in othercountries, and is it worth it? director jocelyn: i think it'sa great question, actually. when it comes to use studyingin the u.s., what i've seen, and maybe joan cantalk to her experience at community colleges, butas i've studied this field, and looked at the costof attending school here in the u.s., you have seen thecost continue to rise, year

after year after year. a lot of that may have to dowith just the services provided around attending school. so you may be seeing tuitioncosts for those courses go up, because when you comeand live on campus, you have services thatare offered to you, both living, food,student engagement. you have activities. so i think there are a lotof other costs that come up.

now, the question ofit-- is it worth it? i think it dependson the investment that you're making in that. and one place i think that youcould learn a little bit more, if you're very data-oriented,is i would go and take a look at payscale collegereturn on investment report. i think maybe they'll put upthe web url at some point here. but what you canlook at on there, is you can actuallycompare and contrast

different schools and the returnon investment for 20 years out. so you invest up front, and thenhow are those students doing 20 years out? are they getting a returnon their investment? and i think that's oneway to potentially answer the question, is it worth it? but i think getting atleast a bachelor's degree is really important tonot only your enrichment, but your potential successwhether you're in the u.s.

or abroad. director zanders: it's alsoimportant to understand the different types ofcolleges in the united states. there are private collegesthat are in the business to make money, and they maycost you a little bit more. some of them are verygood, some of them are not. there are also privatecolleges that are outstanding, have been here for a long time. they have wonderful degreesand high academic achievement.

there are also public colleges,and the public colleges are typically less expensive,because they have tax support. so instead of the studentpaying the full cost, the taxpayers in theunited states help fund some of those costs. and if you're a nonresidentstudent and paying out-of-statetuition, you're going to be making up some ofthose additional costs. but every college is different,and it's extremely important

that you, again,do the research. check to see what thehistory of that college is. see whether or not they'repart of that website that says this is a good purchase. don't think just becauseit's higher cost, it's going to bea better school, because many times it isn't. but you've got todo the research and figure out whichschool is going

to be best for you, which oneoffers the program of study that you want and need, andthen what is their history? can they offer me what i want? are their courses transferableto another institution, in the event that thisone doesn't work for me? and there are someinstitutions where every single courseyou take is going to be transferable to other colleges. there are otherswhere they may not

be what we callregionally accredited. if they're notregionally accredited, some schools won'ttake their credits. so it's very importantthat you do the research and find out what type ofinstitution this really is. ms. williams: ok, onlineviewers including our viewing group at utech labathens, are asking about sports scholarships. can you tell us about that?

director jocelyn: i can talka little bit about that. i actually played divisioni college basketball here and for instance,at my alma mater, more than-- i think60% of our men's team was actually international. so if you are reallyexcelling at sports, i think it's definitelyworth even inquiring of that athleticdepartment at that school. do they have anyscholarship opportunities?

if you're an amazingplayer, you might be looking at a lot ofopportunities for scholarships. but even division ii anddivision iii athletic programs may or may not have thelevel of scholarship that you might find ata big public institution in the division i level. but there are opportunities. it's always, again, worth askingof those athletic departments. director zanders:and there are even

some community colleges thatoffer athletic scholarships. not many, but thereare some that do. ms. williams: azmaasked, what is the average cost of universityfor a year in the u.s.? does it differ a lot fromregion to region and university to university? director zanders: yes, itdoes vary a great deal. most of the time, thebiggest difference in the cost of attendanceis in the tuition and fees.

and there are someareas of the country, as we mentioned before, thatmay be more expensive for living expenses as well. but the biggest costdifference is going to be in the tuition and fees. and again, that may varyfrom school to school based on whether it'sa private school, or whether it's apublic institution. average cost-- we alsodo a separate budget

if the student is livingat home with parents, as opposed to living onhis or her own, simply because you've got more expenseif you're living on your own. but for northern virginiacommunity college, for an out-of-statestudent, i would say you're looking at a costof attendance of about $25,000, but that's everything. that's room andboard, transportation, personal miscellaneousexpenses, tuition

and fees, books and supplies. that covers the basic cost. if you are an in-statestudent, all of those costs could be in the neighborhoodof $16,000, instead of $25,000. or $20,000, depending onwhere the student is living. ms. williams: and i thinkto help you answer the cost question, and lookingat the differences, another great siteis college scorecard. it's something thatpresident obama really

pushed in the last, ithink, two years or so. and it's a great way to lookat how those costs sort of line up from school to school. so you can reallytake a look at one, and say oklahoma versus newyork city versus san francisco, and you may see exactly thesame cost of attendance. or you may not. so it's worth lookingat using something like that tool to really seehow things are different.

director zanders: butwhen i was talking about the cost ofattendance at nova, just as an example--the tuition and fees for an in-state studentis going to be more in the neighborhood of about$5,000 to $6,000 a year, depending on the number ofcredits the student takes. that's a small piece of thetotal cost of attendance. at another school that'sa private institution, that tuition fees may bea much higher percentage

of the total cost. there are someinstitutions in the united states with tuition andfees-- what, $45,000, $60,000? so it depends a greatdeal on which school you're planning to attend. and again, check that out. most of the websitesare going to give you those costs ofattendance figures. and do that research,and then you'll

know what those costsare going to be. let's go back to ourviewing group of mongolia for a final question. mongolia, do you havea question for us? student: we don'thave any questions. ms. williams: no more questions? that's great. well, thank you so much,mongolia, for joining us today. it looks like weare out of time.

so i'd like to thank everyonefor their participation in today's web chat. thank you all toour online viewers, including all thosewatching in viewing groups. a special thank youagain to mongolia. and of course, a very bigthank you to jennifer and joan. i'm really glad you wereable to make it in today. if you have any questions, goto your nearest educationusa advising center in your country.

or visiteducationusa.info/centers. joan, jennifer, do you haveany final thoughts you'd like to share before we close? director zanders:i just want to say, i hope we didn't discourage you. we want to provide thosecautions, because there's this sense sometimes that thestreets in the united states are paved with gold. and they're not.

it's just as difficult forstudents within the united states, sometimes, to pay forthe cost of higher education. but at same time, there arelots of resources out there. and each institution is goingto have something available. so just to do that research,plan, start planning early. make sure you meetthe deadlines, do a great job on yourscholarship application, complete the admissionprocess early, and there areopportunities for you.

and we'd love to have youstudy in the united states. it is a wonderful place to come. i'd like to visit yourcountries as well. and hopefully somedaywe'll be able to do that. director jocelyn: andagain, i would just say, this is a great opportunityfor us to speak with you. again, we would love tohave you here in the states, and we reallyencourage you to look at the opportunitiesthat are out there

and do that researchas joan said. and again, i would justreiterate that this truly is an investment. and it's an investmentin your future. and it is worth it. i really do think it's worth it. and again, i do hope tovisit as well sometime. so thank you forhaving us here today. director zanders:that world perspective

makes all the difference. director jocelyn: yes,it definitely does. director zanders: andthe more opportunities that you have to do that,the better rounded you're going to be, andthe better prepared you're going to be to workin a global workforce. ms. williams: thankyou, joan and jennifer. a recording of this programwill be available on this page tomorrow, so pleasecome back and watch.

we hope all ofour online viewers can join us forour next web chat. we'll update the websitewith more information soon.

Online Colleges For Social Work


it's just so exciting. i'm really happy tohave so many people to share the next hour with. and we can't forgetcanada and mexico. we've got people from threedifferent countries here. wow. excellent. so we have canada,mexico, and america. i think that there's a lot ofpeople also from australia,

but because it's 3:00 in themorning there at the moment, people have registered butthey're going to view it later. well, hello into the future. i met quite a few colleaguesfrom my days at-- hi, everybody from australia. i'm just checking to seewho else has logged in. we've got oklahoma, florida,duluth, minnesota-- very nice-- princeton, newjersey, santa cruz. all right.

so i'll hand over to gretchen. and, gretchen, you are muted. sorry about that. hi. good afternoon, everyone. welcome to today's columbiaschool of social work webinar, "web-based self-help therapyand the clinical social worker." my name is gretchen knudsen, andi'll be your moderator today. to achieve the optimalexperience using adobe connect,

here are a few tips and tricks. most browsers are compatiblewith adobe connect; however, past users haveexperienced audio issues. so for a smoother experience,if you're using google chrome, please log out, closethe chrome browser, and launch a new browser likefirefox or internet explorer and rejoin the webinar. so no matter whichbrowser you're using, please sign inwith your full name

so we can see you in theroom and we know who you are. here is the chatpod, where you can interact with ourspeakers and each other. so this chat pod isyour personal tool, so feel free tomodify the text size. and this is a greatspot where you can provide your thoughts,questions, or comments. there will also bea q&a, where we'll be taking live questionsfrom the audience.

and stick around. at the end of the webinar,one lucky participant will win "8 stepsto becoming you." the best webinars have activeaudience participation, and it's easy to contributeto the conversation so we want to hear from you. in case you'd rathernot use the chat pod, polls are a good place to start. and we probably have a lot ofexperienced users with polls,

because that's probablywhat you've already done as you were logging in. however, if you are experiencingsome technical issues, please feel free to let us know. we have folks behind thescenes who can help you out. and now, let's hear frommary-lea cox awanohara. she's our directorof communications. she's also thecreator who envisioned and created this webinarseries on social work careers.

she's going tointroduce you to laurie marsden, our featured guest. and laurie's goingto tell us about how she has broken new ground usingonline as a way to deliver mental health services. mary-lea, up to you. thank you, gretchen,and thank you for being today's moderator. gretchen works in our alumniand development office.

hi, everyone, and welcometo our very first program in our new series onsocial work careers. what's a social workerdoing-- fill in the blank. today i have the pleasure ofintroducing laurie marsden, who is our special guest. welcome, laurie. i can't hear you. how's that? that's great.

ok, we've got laurie. thank you forhaving me, mary-lea. great to see you and hear you. ok, we started upthis career series, because there are so many thingsthat you can do with an msw. i don't have an msw, andthere are many days at my job here as the communicationsdirector that i wish i did. i feel a little enviousof all the people who do, because they can do so manythings with that degree.

and laurie here isa prime example. she had a career inthe fashion industry, and then she came to columbiato earn an undergraduate degree. and then she took agraduate social work degree at our school inclinical social work. and since then, she's hadher own private practice, and she's developeda therapy program for women called "eightsteps to becoming you." and then a couple of yearsago, she packaged that program

to put it on the web. and she was doingall this while being a mother who staysat home with kids and takes care of her children. so there's thisflexibility with the msw that's really, really great. but i think the bestway to introduce laurie is to show the littlevideo we made on the day she walked into ouroffice to tell us

about her eight-step program. would that be ok, laurie,that we screen this video? absolutely. that sounds great, mary-lea. thank you. i was always interestedin working with women, even before i went tosocial work school. because i had a different careerwhere i was in the fashion industry, and i realizedthat it wasn't really doing

a lot for women. so i went back toschool at columbia, and i got into mental health. and it was kind of anatural progression, because that was where ilearned so much about what women are really struggling with. i kind of knew from justbeing in the other profession, but there's nothing likeworking in mental health and really seeing women whenthey have such struggles

and they have such problemsthat they need to solve. and it was a real honor forme to be able to help them at those moments. my program, "the eightsteps to becoming you," started reallywith group work in a very old-fashioned socialwork way-- so in groups, with women sharing. and slowly i started seeingthese same kind of issues were coming up with women.

you find out that a woman'slost sense of who she is. she doesn't know whatshe feels anymore. she's kind of out oftouch with their feelings. she can't communicate her needs. she can't draw boundariesin relationships. she's not taking careof her health as much. and so those are the things youend up working on in therapy. so i created a program thataddresses those issues, and so women in a variety ofsituations can do the program

and benefit from it. i spent a lot of timein the mental health field in the traditionalsense of helping people one at a time. but i realized atone point-- i said, i can't expectwomen to come to me. i'm going to go to them. and so that's whati decided to do. i'm laurie marsden.

welcome. i've created thiswebsite for women like you-- smart, interesting,vibrant women, who juggle lots of dutiesand roles but don't have a lot of time for themselves. web-based therapy is taking off. there's been severalresearch studies that show that it is very effective. some web-based therapy, youjust kind of text people.

it's done on computer, andyou write back and forth, where i have 46 videosand a 95-page workbook. and in the videos,i talk to the women about the differentissues and the concepts, and then they canfill out the workbook. and they can kind ofdo that reflection that you would do in atherapy session with someone that you're face to face with. and there's also a communityboard in the program

where women canshare their stories, and i monitor that as well. it makes itaccessible to people. if someone can'taccess treatment because they can'tafford it, or they don't have the timebecause they're working, they can't fit itinto their schedule, i know they can't travel toget there, how do you do that? so this is why i'm so excited,because it is a new type

of intervention that's goingto reach people where they are and just bring therapy out toso many people who otherwise couldn't. that's such a goodvideo, laurie. it really is. thank you for doing that. that was great. it was lots of fun to do, too. and now that i say it again,i have to make a confession.

before i came to work atthe school of social work, i didn't actually knowthat social workers, or many social workers,make a living as therapists. so i wondered, did yougo to social work school thinking you wouldbecome a therapist? and do social workersmake good therapists? you know, it wasn't myplan to be a therapist. it was really myplan to help women, like i explained in the videoand you touched on as well.

when i got out of themodeling industry, i really had severalmonths where i could do a lot of soul searching. and i thought,well, what can i do? and i really sort of wantedto make a difference, and i wanted to do somethinggood and positive for women. so that was my goal. being a therapist was a bonus. when i was back at school atcolumbia doing my undergrad,

i had some great advisors, andi worked with different people who-- we explored thedifferent options i could do. and social work was areally great one for me when i looked into it. for those of you in the audiencewho are not social workers, social workers study abiopsychosocial perspective. so we not only look atsomeone's psychology, but we also look atsomeone's biology and at their medical history.

we look at their social place,their status in society, if they're disadvantaged or not,what social supports they have, what systems they're in. so it gives a veryholistic approach, and it's a really greatplace to come and meet people for therapywith that perspective. so it was a reallygood choice for me. now, do social workersmake great therapists? i think they makegreat, great therapists.

but i think no matterwhat profession you're in, the important thing is to havedone some of your own therapy. it's like being on theother side of the couch is really important, sothat you know the process. and it's helpfulnot only personally, but also professionally. ok and also, i know that yourfirst career was as a model. and the fashion industry,even though it's very female-dominated,is notorious for not

treating women terribly well. and i see that you came out ofit determined to help women. what are some of thethings you personally observed in the industrywhen you were a model? yeah, the fashion industry iskind of an interesting place. in some ways it glorifieswomen, and in other ways it really creates theseimages that make a lot of us feel bad-- like "who lookslike that" kind of thing. and it's not really great to thepeople who are in the industry,

either. there's some glamorousaspects, which i think the medialikes to put out there. but there's a lot ofcriticism in the industry, and it's a very brutal placeand most girls who are starting are teenagers. i mean, i started as ateenager, and for instance, when i met eileen fordfor the first time, she looked at my portfolioand she kind of handed it back

and said, "youreyes photograph too close together for my taste." and i think i was16 at the time. so five years later, sheended up representing me for seven years. but it's just kind ofthis fickle industry. it can wear you down,it's very stressful, you have to have acertain body type. i saw women strugglingwith these things,

struggling withthe stress of it. and sometimeswomen got depressed or had body image problems. or even there weresome women-- i think angelina jolie did amovie about this model gia, who had an addiction issue. and she ended upcontracting aids and dying. so i mean, that'san extreme example, but it's not always agreat industry for women,

either in it or peoplewho view the images. right. laurie, so you arethe first guest in our "what's a socialworker doing" series. so i think i haveto ask you what's a social worker doingoffering a web-based therapy program for women? because when i thinkof social workers, i think of them face-to-facewith their clients.

and i know you're good atthe face-to-face therapy, because i read all of thetestimonials on your site. and so how did you get intothe web-based therapy business? well, mary-lea,i was essentially listening to the women. so that's how the eightsteps came into being, with listening tothe women and what their mutual struggles were. but i also startedhearing a lot about,

i just don't have the time. women are multitaskers. we're too busy for our own good. we're doing this,we're doing that. we have so many rolesthat we have in our lives and in society. so women really want todo the program-- they need to do the program--but there was always something else that waskeeping them from doing it,

what we call barriersto treatment. so i wanted to takeaway those barriers, and i wanted to bringsomething to women that they could do in thecomfort of their home, at their schedule,when they wanted. and i'm finding that not onlyare women finding the program online, but i'm alsoworking with clinicians and institutions so that theycan do my program while they're doing other treatment as well.

so it ended up havingthat extra layer to it, and it's all beenvery, very exciting. ok, well, i thinki'm going to take off now, but good luck to you. and i know matthea's got lotsof good questions for you. great. thank you so much, ladies. and, laurie, it'sgreat to see you again. so let's go a little bit deeper.

today's discussantis matthea marquart, who you've seen alittle bit earlier. she's the associatedirector of the school of social work's online campus. matthea is an instructor forthe social work administration track, and she's also a columbiaschool of social work alum. she will talk about onlinemental health services and how enterprisingsocial workers can launch businesses of their own.

then laurie isgoing to come back so they can takequestions from you and offer their perspectiveson web-based self-help therapy. matthea, off to you. thanks very much, gretchen. i appreciate thenice, warm welcome. and thank you toeverybody who is here. i really am so excited tosee so many people here from all around the country andfrom other countries as well.

so one reason thati'm absolutely delighted to be a partof the online campus here at the schoolof social work is because technology is soimportant for social workers. and i'd love to hear someof your examples and chat about how you'reusing technology when it comes to mental healthsupport or mental health services. some examples arehere on the slide.

for example, socialworkers are using texting, they're using telephonetherapy instead of face-to-face therapy, alsowebinar or web-based therapy, webcam-based therapy. and then i don't knowif the last time you went to the doctor yougot your health results, your test resultsonline, but that's now a new part ofobamacare, actually. so that's going to be spreading,and that's really important

for social workers. and there are all sortsof behavior change apps for smartphones. for example, here in theschool of social work, one of our professorsis developing an app for complicated grief. so kathy shear isdeveloping that app, and that should beavailable in a couple years. and there's all sorts of other,innovative mental health-based

apps that are beingdeveloped for smartphones. so i see people are typing,and i hope that you're sharing some examples as well. oh, very interesting. carol does a singlewomen's group on zoom, which issimilar to skype. it has a hipaa compliant option. that's really good. and barbara's pointingout that remote areas make

technology really important. because if people are in sort ofremote or more isolated areas, they have accessto fewer services if they have to goin person, as opposed to being online where it thenexpands the availability. leah's using emailas part of dbt. holly offers telephonicconsultations for eap. wonderful. employee assistance programs.

i echo stephanie. these are wonderfulquestions and comments. so i'm going to tie thisinto online education now. so one of thereasons that we offer online courses is because it'sreally important to prepare students for thiskind of technology, technology is so importantfor social workers. and one way to becomegood at technology is to take online courses.

and this option's availablefor our residential students as well as our online students. our residentialstudents can take up to two onlinecourses per semester, and our online students ifthey're in the new york area can take up to two residentialcourses per semester. and in this way, we'reexpanding technology education for all of our students. this also lets us havestudents in locations

all around the country,as well as instructors all around the country. so we're able to recruitamazing instructors who lived all sorts ofplaces, not just new york. i don't think we havetime for the video. i'm going to type into chat. if you'd like to watch avideo about our online campus, there is the url. and i'd like to share withyou a little bit of a survey

that we did of ouronline students. so one of our courses we've beenrunning for a couple years now, and one of the questionswe asked our students was, what professionalskills do you want to develop as partof taking online classes? and this is beyond learningthe subject matter. so this was a statistics coursewhere we surveyed the students. so beyond learningstatistics, what did the students want tolearn in terms of skills?

and you can seethat students wanted to build their confidencewith online technologies; they wanted to developself-motivation, which is somethingthat is really important for online students;they wanted experience with virtual presentationsand collaboration with virtual teams. there's a lot that goesinto an online course, beyond just thecontent learning.

i know we have onlinestudents here with us today, and i'm really happy thatthey can join us and be part of our communityeven though they don't live in new york. so this is something that isgrowing around the country and especially in thefield of social work. there aren't that manyonline msw programs, so we're in the vanguard. and we like to say thatwe're at the cutting edge.

and i'd just like to sharethis quote from an alumni with you, because it reallyhighlights the benefits of learning about technology. and this is analumni who graduated. she had taken acouple online courses as part of herresidential msw degree and found herself supervisinga team, a virtual team. so they were locatedall around the world. she's never going to meetsome of them in person,

but she's able to managethem because of the skills that she developed online. so with that, i'd liketo invite laurie back up, and i've got anotherpoll for you. so we're going tostart to address some of the questions thathave been coming up in chat, and we're going to startoff with the question of how does one do this? so starting your ownbusiness or nonprofit.

i see that thereare folks here who already have started theirown business or nonprofit. some people are planning to. some folks are on the fence. they're not sure. there's a fewdefinitely not for me, but they're herebecause they're curious. no one needs luck yet. no one's in the process.

oh, two people, threepeople are in the process, so we wish you luck. so i'm just going todo a quick count down, and then i'm going to move on. wow, 20 already have. that's wonderful. and 15 plan to in the future. alright so then that leads toour first question, laurie. and the questionis about your story

in starting an online business. so please tell us your story. how'd you get started? how long did it take? well, it's not myfirst business. i think that's importantto make a note of. i have had a privatepractice my entire career as a licensed clinicalsocial worker. and for theparticipants out there

who have a privatepractice, they understand the businessaspect of that. so you're building your referralbases and your networking, and you have youradmin and your billing. so there's allthose kind of skills that you develop as youhave, run that business. i also lived inaustralia for 10 years, and i think i saw someone fromaustralia actually on there, on the chat.

and while i was there,i opened a business called becoming you australia. and i did that, because asi was running the program i wanted to take it sortof outside of the places that i usually ran it. so i put it on in institutionsand government agencies. and when i brought it into doingworkshops in wellness centers and in community centers-- andit was sort of on my watch-- i wanted to have a business.

so i had the structure andalso to have some protection for my intellectual property. so i don't know if we havetime to tell a little story about that or not. yes to a story. it was very important,because we all try to be good and not take thingsfrom other people or give credit whereit is required. but i did have aninstance in australia

where someone else startedto run a program called "become you," and myprogram was called "becoming you" at the time. it was in eight steps. so because i had abusiness, i had the ability to call those clinicians up andhave a discussion with them. and because i hada business, they understood thatthey couldn't use the same name andany similarities they

needed to look at as well. so something like thatis very important when you're having your business. now that being said,setting up lauriemarsden.com was a much bigger endeavor. it took almost a year and1/2 to take the program and make it intoa product and also to conceptualize andimplement building a website. now i did a lot of work onmy own, as much as i could.

and i have a creative side, sosome of the product development i really enjoyed doing. but the website, forinstance, i hired a company. i hired people as neededthe website and the building of that website was very big. if you go lauriemarsden.com,you'll look. there's lots of tabs. there's just a lotof information. and the program itself lives onthe website in a separate part

of lauriemarsden.com. so it was really avery big undertaking. i'm not sure i knew what i wasgetting into when i started. but it was a lot of hard work. but i was really drivenby this dream that i had. i wanted to make thisaccessible for women, and i wanted themto have that option to be able to be in theirhome and do the program and not have to worryabout transportation

issues and appointment timesand all of those barriers that they had told me about. i wanted just toget rid of that. so that kind ofhelped me make it through all of thelearning curves that i had in doing business. so paulette has aquestion for you about how do you dothis logistically. how do you bring in an incomewith this kind of product?

well, i charge for theprogram, so it's not free. there's a lot of things onthe website that are free. for instance, you usea lot of information. you can subscribe to mynewsletter, and i put blogs out and those are informative. so there's free aspects to it. there's an ebook as well onthe website, and that's free. but the program itselfi charge money for, and so that's howi generate income.

and holly is asking, "how doyou manage licensure rules across state lines?" i think this might notapply for your product. it does not. so let's move onto our next poll. so you were sort of alludingto this earlier when you were talking aboutintellectual property and some things being free andsome things not being free. so i'm wonderingwhat folks think

about what the unique challengesof starting an online business might be. so the risk of beingpirated or hacked is actually coming up a lot. yeah. i mean, it's a worry. you spend a lot of time,a lot of resources. people spend a lot ofmoney getting an education, and they come up with their ownconcepts and their own ideas.

and you don't want anybodyjust walking away with it. there's that guy oncnn who has often been slapped,gotten little slaps for taking people's things. i think you'd remember his name. but everybody needs to givecredit where credit's due, and i think that's important. so i understand that concern,and that is interesting. it is up to 67.

it's the highestof the challenges that people are commenting on. and another one is that there'sskepticism about the quality of online products. how do you convince peoplethat your product is a quality product? well, i think it's less aboutthat it's a quality product and more about that it'sthere and it's available. i find that people areunaware of what is available

online in this respect-- whatkind of clinical interventions are online. so i spent a lot oftime educating people about what it is andwhat my product is, and then i often bring up otheronline products and other types of interventions. and really just educatingpeople-- it's so new and so cutting edge. and it's just not in ourawareness at the moment.

yes, we use the webfor so many things, but i think there's somethingabout using it for therapy and for that type of-- it'salmost like with your school, with doing online courses. people think about goingschool, university. they think aboutsitting in the chair and listening to the professor. so there's all thesepreconceived ideas of what it is.

so for me, it's just been amatter of educating people, and it hasn't been anissue of quality at all. so we're moving on to ournext set of questions for you, which i think is going to applyto some of what folks have been asking in chat as well. so let's just move that along. so what are some of thechallenges that you face? because you could have done likea dvd and a book, but instead you chose to developan online product.

and were thesedifferent from when you were setting up yourface-to-face therapy practice? yes. well, i actually lookedat doing a dvd and a book. i considered that. but when i talk to some itspecialists in the area, they pointed out thata lot of computers no longer have theports for the dvds, and their feeling wasthat they were slowly

going to just comeout of-- you wouldn't be able to get acomputer with one at some point inthe near future. everything's in thecloud these days. so when i thoughtabout that, i thought, well, i don't want tocreate a product that then becomes obsoletebecause nobody can use it. and i think it's alittle cumbersome anyway. you have the disk,and so i just thought,

well, let's not even havethat in the equation. it's just simpler. everybody's ontablets these days and all these other devices. so another reason ididn't want to go down that route was becausethe cost of the product would have goneup significantly, and i wanted itto be affordable. the price of the "8steps to becoming you"--

it's about the same as threeco-pays if you went for eight or 10 therapy sessions, whichis about the equivalent of what the product material covers. so it's very, very affordable,and that was important for me. because i didn'twant it to be just for a certainsocioeconomic level. i wanted anyonewho was motivated and wanted to get helpto be able to get it. so i think the otherpart of your question--

were you askingabout the challenges that i had with setting it up? setting up a private practiceis a lot less complicated than creating and launchingan online product. i mean, i had the benefitthat i already had a program, and that was a big advantage. so if you didn't have that andyou were starting something from scratch, i think itwould be a lot harder. but i think i had anissue, too, that there

was nothing out there for me tolook at and to see and to use. so i have the firstweb-based therapy ever launched for women--and particularly with the way that i did it, witheverything very engaging and the videos and the workbook. so it was hard. there was no template. there was no "oh,i want to do that. i like what that persondid," and "i'll do something

with my content, but i like thestructure of that business." there was nothing. so i had to have to actuallycreate that and think about how it would all translateand then implement my ideas as they came. so there were alot of challenges, but again, i think itwas really worth it. i'm very, very pleased. so just to give folks an ideaof what we're talking about,

i'm just going to makethis a little bit bigger. so this is what thewebsite looks like, and then we're going to take alook at just a snippet from one of the videos as well. there is a plagueaffecting many women today. they look in the mirrorand see only their faults. worse yet, they see flawsthat aren't even there. they imagine themselves biggerthan they are, less attractive than they are.

the image they haveof their bodies is not grounded or balanced. it's not healthy, and sometimesit's not at all correct. people who accept theway they look and feel good about themselvesmost of the time have a positive body image. they understand thatthe way that they look does not determine their worth. so that is a snippetof one of the videos,

and with that i'm going tobring us over to the third poll. so we're going to shiftgears a little bit, and then afterthis we've got q&a, which i understand folksare getting excited about. so we'd like tothink about-- we've been talking aboutstarting a business, and you're a social workerwith a clinical background. so what kind of skills thatare related to social work might be useful whenstarting a business?

so i see peoplehere are responding, and we've got a lot of socialworkers in the room as well. the ability to conduct a needsassessment, people skills, self-awareness, abilityto understand research, the ability to understandperspectives of others. very good. so then this isgoing to transition to my final questionfor you before we get into our q&a portion.

it's just takinga second to load. so this actually was a questionthat came up in the chat as well. but what are someof the highlights that you experienced? and what did you learn and whatadvice do you have for folks that are here? i think some of the highlightswith the product development-- i mentioned i havea creative side,

and so i wanted the workbookto be very beautifully laid out like a magazine. so i would go out, and iwould take photographs. and i'd come back andi'd be doing the layouts. and i really enjoyed that work. some of the thingsi learned as i went. i never really thought that iwould be doing code in my life, like when i went to cussw. i never thought i'ddo computer code,

but i have to saythat in the last year i have learned howto write some of it. on other ends,it's so many things that i don't think i really havetime to talk about everything that i've learnedlaunching this business. but i think that as far asadvice goes, and probably people are reallycurious about that, i would say that if you'regoing to launch something online or if you're goingto do any business,

really, you have to bevery clear about what it is that you want to do. so try to be asclear and concise and narrow it downas much as possible. also, do some researchand think about who will use your intervention,why they will use it, and how they will use it. one of the things thatpeople don't like to do, but is so key to anysuccessful business,

is doing a business plan. so like i said, no onereally likes to do them, but they'reincredibly necessary. and while you'redoing a business plan, you're going to flesh out a lotof things about your vision. because anyone who wants to doa business, they have a vision. they have a goal. they say i want to do this. i want to bring this.

i want to help this typeof person, this population. so whatever thatis, that's fine, but the process of writing itdown and that clarification that happens when you'redoing a business plan and bouncing the ideas off ofpeople-- also the internet. and when i started my researchon what i wanted to do, there was not verymuch out there. now there's more andmore happening online. you see programs.

there's a lot actuallyfor addiction online. i've come across severalsince i launched. so just do your research. see what's out there,see what's available, see if you have somethingdifferent to offer, and really flush it out as much as youcan before you do anything. so that would be mybiggest advice to everybody that's here. because as socialworkers, we tend to-- we

want to get in there and help. we want to get in thereand do what we envision, but that business sideneeds to be there. and you need tostep back, and you need to say, well, how thisis actually going to work? and can i make a viablebusiness out of it? well, i think maybe it's timeto get started with the q&a, and i'm just scrollingthrough the chat. so caitlin wonders, haveyou found any issues

with setting boundaries thatmight be different from being face-to-face? no, i haven't at all. in fact, there's suchan anonymous nature to doing an online program. so i saw in chat, too. and i'm sorry we can't answer--there's so many questions, and they're all goingdown, down, down. so i don't think we're tryingto ignore any questions.

we're trying to getthrough everything, and we'd certainly love toanswer everything that we can. but the online interventionsare shown to be very effective, and the research supports that. and one of the reasons thatthey think they are so effective is that peoplelike the anonymity, and they self-discloseto themselves. and because they can dothat, they're very honest, and they make gains thatthey might not in therapy.

and it's interesting,because when you're with someoneface-to-face in therapy, even though you've set upa confidential environment and your whole goalis to make someone feel safe anddisclosing, they still might not want to do that. and people out there whoare working as clinicians know this-- that you mightsee someone for quite awhile and suddenly they'll disclosesomething months or even

years into treatmentthat they hadn't before. so it's interesting that thisonline intervention method really helps people tomake more progress earlier, because they candisclose to themselves in this anonymous way. so it seems like froma few of the questions that there's some confusionabout whether your program is like a therapy programor a self-help program. could you clarify, please?

sure. well, i'm comfortablewith either label. for me, what happens intherapy-- whenever someone comes into therapy,you really ask them questions in order tospur their own self-awareness. like a good therapist willnever tell anybody what to do. that's not the point of therapy. a good therapist willask someone questions so that they themselves dothe personal reflection that's

necessary, so thatthey will make the changes in theirlives, so that they will have those a-hamoments or those epiphanies. and then they canmake the changes to their behavior that willhelp with their mood, that will help to get them on ahealthy mental grounding. and that's the wholepoint of therapy. so when someone works throughthe eight steps program, for instance, it'sthe same process.

so on the videos iask them questions. i ask them to thinkabout certain things. i have the workbook,which supports the videos, and the videossupport the workbook around the different topics. and then the women write theirresponses or their thoughts based on the personalreflection they do. so i see it as being very, verysimilar to the therapy process. now it's also self-helpas well, because nobody's

there to prompt you. so the most importantthing for a client who's doing this program isthey have to be motivated. i have clients thatdo the program, and some take theone step a week. it's kind of recommended. and some do three steps aweek or do the whole thing and come in the next week,and they're all excited. so you have that option, too,with the eight steps program.

one person askedabout the price. do you feelcomfortable letting us know the cost of your program? it's $199 for the program. and we've got a questionfrom pia, who asks-- well, she's pointing out nasw hasadded a virtual conference this year for those who can'tmake it to dc next week. and she wonders, do youthink there's a connection? do you think this means there'sa shift in thinking regarding

the legitimacy and effectivenessof virtual therapy? you know, i think so. i was at the national conferencein washington two years ago, and there was a lot ofchatter about interventions, online interventions. and there were presentationson online interventions. and there was thisdebate that was going on whether weshould do these things or whether we shouldn't, ifthey're ethical or they're not.

and meanwhile, at the endof these presentations, there were these lists ofthese different interventions that were already happening andthen the effectiveness of them. there has been a lot of researchon the types of interventions that are currently outthere, and it does show that they're very effective. i mean, it surprises me alittle bit as well that people are gravitating to it. but it does just solve somany issues for people,

issues of accessibility,issues of affordability, and the anonymousnature of the programs. and the different things offeredonline people really like, and i think this is the waythat the world is moving. and i think therewill still be people walking indoors andsitting in chairs and talkingface-to-face as well. we've got a question aboutwhether your program is billable.

you ever have clients notpaying for your program through insurance? no, not yet. it's something thati'm looking at. i'm looking at approachinginsurance companies, but that has nothappened at this point. so anyone who does it,it's out of pocket. alana's wondering, whatabout liability issues? have you had to consideranything like that?

before i launched, of course,i thought about those issues. so i have a disclaimer. nobody can buy theprogram unless they check that theyunderstand that it's not a replacement fortraditional therapy and that they-- it alsosays that you shouldn't be doing thisproduct, obviously, if you are in crisis. it's not a crisis program.

it's not anything forcrisis management. it's not for someonewho's suicidal or who has any thoughts ofself-harm or harming to others. so it's a legaldocument, if you will, that i had run up with mylegal team when i launched. so people have to check thatin order to buy the program. so i've done what i canto sort of cover that. and black dog institute,which is a very big company in australia-- i think it'sgovernment-funded-- they

do a lot of online therapy. not quite what i'm doing,but they still offer a lot. and they have the samesort of disclaimer that you must check inorder to do their program. so it's pretty common. shifting gears alittle bit, marketing has been a big topic inthe chat thread here. do you have any tips forfolks with businesses about marketing?

marketing is alwayssomething that anyone who does a business-- theygo, wow, how do i do this? how do i market this? and it's a very importantpart of what you're doing. how do you get people toknow about what you're doing and let them knowwhy they should also be doing whatever it is ortaking part in your business? with an onlinebusiness, there are some things you can do asfar as being discovered.

so there's something calledsearch engine optimization, and if you have either onyour website or in press blogs that you write-- if youhave certain key words that come up more frequently,those will be tagged. so google looksconstantly and essentially scans all the different sitesto see what words come up. and then if you have acertain amount of words, more than someone else, you'llbe higher up on the listing if someone googles web-basedtherapy or whatever--

or depression, or whateveryour business is-- then you want to be obviouslytoward the top of the list. because very few people, whenthey do search, go to page 56. they go to page one orthey go to page two. so if you're doingsomething online, that's obviouslysomething to look into. and you need to doa bit of research. but that's a goodplace to start, and writing blogsis very helpful.

francesca asks, do you believethat online-based therapy will make mental healthresources more accessible for those who live withchronic illness and pain that may make going to an office orclinic particularly difficult? exactly. exactly right. and that's the beauty of theonline interventions that are coming up and thatare out there now. perfect.

that's exactly right. if someone is having issues,there's a barrier to treatment. they can't get out. they're home-bound. they're in chronic pain. the perfect exampleof why we actually need these is partof our toolbox, because i think sometimes peopleget concerned that it's going to take over and allthe clinicians out

there will somehowbe out of business. that's not what'sgoing to happen. but clinicians can usethese online interventions as extra tools intheir toolbox so that if they have a clientthat needs to be more focused. how many times doyou have a client-- your clinicians outthere-- and they're just all over the place. you're trying to put out fires.

if you can refer them tosomething like the eight steps program, they can do thatand that will focus them. and they can bringin the worksheets, and they can workwith you on the work that they've done on their own. so it's just moretools for them, and that's really howwe need to look at it. so we've got a couplequestions about the model, and can it be adaptedfor different groups?

so annie is wondering, can thisbe adapted for adolescents? and someone else earlier wasasking, can it be used for men? it could be. so i mean as far as modelgoes, you mean like the way that i've structuredthe eight steps program? i think that's what they meant. locally, i'm looking at doingsomething for adolescents. because one of the eightsteps is sexuality, deals with sexualityand body image,

i look at it as moreof an adult program. but of course, there'sa lot of adolescents who are becomingactive, so i'm looking at just tweaking theproduct a little bit to make it available to thatsort of upper-adolescent age group. and it's interesting, too. i get this a lot,that men say, well, is there an eight steps for men?

and i really wantedto focus on women, because that's the populationthat i wanted to reach. and we all do this in ourjobs-- and social workers, particularly. we specialize, orwe pick a population that we feel acalling to work with. so that's what i'vedone, and that's why i've done this for women--not necessarily to exclude men. and women do have--there's a lot of overlap.

women do have, i think,other specific things that they strugglewith, like body image, for instance, whichdoesn't seem to affect men that much-- although there'ssome research saying men are becoming moreaffected by that as well. but it certainlycould be adapted to other populations, yes. vanessa says that she isvery fascinated with marsha linehan's work, and she'swondering what material

you might be using thatyou drew from research or evidence-based practice indeveloping your eight steps. i'm not familiar with marsha'swork, but the second part of that question was about-- what kind of research? she's wondering aboutwhat kind of research you use when developing a model. well, a lot of qualitativeresearch, so basically a lot of interviewing ofwomen that came in

individually or in groups. so the program really developedin a very social work, grassroots way, ingroups with women and discussing all thevarious underlying issues. so in other words,people would come in with a presented problem. and whether they werediagnosed with depression or if they were strugglingin relationships where they had anxiety disorder,whatever it might be,

when you startedworking with women you saw that there werethese underlying problems. and so there was a lot of, likei said, qualitative research that i did with the womento flush out their narrative and flush out their story. and then i developed aprogram around those issues. so i also did a bit ofquantitative research when i ran the program withvietnam veterans counseling service in australia,where i ran it

for women who were familymembers of veterans and also current serving membersof the australian defense force. and i measured well-being,depression, and self-esteem. so i ran some scalesthere, and there was a big, significant increaseon all three of those measures. so that was very encouraging. so as the program hasdeveloped, i've done research, and really it's coming froma place of working very, very

much clinically, inclinical settings with women around these various issues. amaris is askingabout-- i wonder if this is a question aboutcannibalizing your services, actually, becauseshe says, can you tell us about who you workedwith in your private practice? and did any of themthen buy your product and sort of go off on their own? so they might havebeen a client and then

left to do self-help instead. left to take myproduct on their own? is that the question? no, i haven't had that happen. i haven't had that happen. steve is asking, youmentioned education as your main way of growingawareness of your program. can you elaborateon what you did for education outside ofthe free information that's

on your website? so i do presentations atdifferent institutions. so i presented tosouthampton hospital, to a domestic violence shelterout here called the retreat. i presented to east endclinical connection, which is a group for clinicians. i'm currently talking to therenfrew center in new york, so eating disorders. and there's several others.

so i go, and i sortof educate big groups of people and institutions. because it can be, again--the eight steps can be used if you have a clientand you're giving services to that client,you could also look at referring themto this program while you're currentlydoing the services. so that's justanother way that i've worked to increasemy referral sources.

well, i can tell we'regetting down to-- maybe we have time fortwo more questions. eileen asks, how do thewomen connect with you beyond watching the videos? so there is a couple ways. people can email me atlaurie@lauriemarsden.com, but that gets a bit busy. i also have a community board. so the community boardis broken into each step.

so while someone'sdoing each step, they can comment at thespecific board for that step so that all of the commentswould be similar in vein. so you're notcommenting on step eight when someone else iscommenting on step one. so it kind of keeps thetheme in the comments. interestingly-- i've said thisbefore-- it's not as utilized as i thought itwould be, and i think that's because of theanonymity that people

enjoy doing an online program. so the option isthere, but it's not being utilized as muchas i would've thought. and then this isa combo question. so one questionis, do you do just regular face-to-face therapy? and the other part of it is,do you do retreats or seminars? so i do. i do face-to-face.

i've gotten back to havinga small private practice, but i do keep it small. i see here in sag harbor,and i haven't gone and done a seminar. i used to do that,so that that's kind of where i decided thati needed to bring it to women. so it sort of went from groupwork to workshops, to seminars, and then it's gone online. so i'm sort offocusing on the online,

but i do look at potentialspeaking opportunities as they arise. and just one quickfollow up question. you had mentioned theanonymity component, and elizabeth is wondering,on your chat board, can women post anonymously? yes, they can. so it really depends on howthey initially register. so a lot of people choose adifferent name to register,

and so your username will show up. so not everybodyuses their real name. it's like inanything online where you have to put in a username. so that's one way tomaintain their anonymity. so i know that we are downto our last two minutes, and we had promisedto do a giveaway. so just going to pull out ourrandomizer to do our giveaway, and this is going to randomlyselect somebody in the room.

big suspense here, big suspense. here we go, drum roll. so, alexandra, if youwant to get in touch, we will connect youwith this giveaway. and thank you, laurie,for donating this. we appreciate that. no problem. it's my pleasure. and thank you, matthea, andthanks, everybody, for coming.

and it's been a great webinar. thanks very much. and mary-lea wants meto remind everybody that we had said we'd do agiveaway for the best comment, but because there were somany good comments there's no way we could justselect the best comment. so that's why we wentto the randomizer. terrific. i hope that everybody hadgrabbed some very valuable

takeaways from today. so please keep a lookoutfor the next event. before you do that, there is apoll, so please fill that out. so we have your feedback,so we can really make these online programsthe most informative for you. so if you want to take yourskills to another level, check out our online campus. you can find that onsocialwork.columbia.edu/the studentexperience/online campus.

so thanks again for joining usonline, and have a great day. thank you, gretchen.